Sprint Business: Wholesale Products and Services: Voice: Toll-free Services

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Toll-Free Services

Sprint Wholesale Toll-Free services offer enhanced routing capabilities that can improve communications efficiency, reliability, security, and cost control. For example, you can use toll-free service internally, routing calls to a central switch for delivery of enhanced services to your customers. Real-time Automatic Number Identification (ANI) and Dialed Number Identification Service (DNIS) provide better information on the type of user for more efficient routing through your switch.

Sprint Wholesale Toll-Free services are available via dedicated, switched or extension products in the United States. International toll-free services enable your customers to economically expand their services worldwide by routing international calls to the United States or other countries. To prevent revenue losses from toll-free piracy and fraud, Sprint performs real-time monitoring of dedicated service usage and alerts you to potential security breaches.

Features

Sprint Wholesale Toll-Free services deliver comprehensive features for your company and your customers.

Alternate routing plans offer flexibility for handling calls; options include routing to another dedicated facility or local business lines, with on-net or off-net termination
Real-time ANI allows your customer to identify the calling party's telephone number
Enhanced routing can terminate calls at multiple locations based on customer-defined rules
Universal International Freephone Number (UIFN) is an optional dialing plan that allows customers to dial the same number from multiple countries. UIFN supports a single toll-free number for the United States and certain other countries
DNIS enables you to identify and uniquely route multiple toll-free numbers within a single trunk group
Customer numbers are listed in the nationwide toll-free directory (1 800 555-1212)
Customer-assigned passwords control access to toll-free routing plans
Multiple domestic and international numbers can terminate on the same trunk group
NPA and NPA/NXX selection control toll-free access to a customer's selected areas
Choice of switched or dedicated services helps you meet different customer needs and call volumes
Reports on service usage detail call volumes by time, NPA and NXX

Benefits

Sprint Wholesale Toll-Free services can help you and your customers' businesses grow with these advantages:

Help customers take their businesses global with international toll-free services
Reduce costs and support requirements by terminating multiple toll-free numbers on a single trunk group
Prevent lost income and fraud through real-time monitoring of toll-free utilization
Target your marketing efforts with customer usage information
Leverage the Sprint network for exceptional reliability, enhanced service delivery, disaster recovery, and security

Applications

Sprint Wholesale Toll-Free services help you and your customers improve business through a wide range of applications:

Sales and customer service call centers
Internal communications for remote offices, mobile employees, and telecommuters
Credit-card verification, fax-on-demand, and information services
Personal toll-free numbers

Availability

Domestic

Toll-free termination is available to either switched or dedicated access facilities. Origination is available from anywhere in the United States, Canada, Puerto Rico, and the U.S. Virgin Islands.

International

Service with local dialing plans is available in more than 60 countries and international locations. UIFN service is available in more than 20 countries.

For more information about Sprint Wholesale Toll-Free Services, talk to your Sprint account representative today, or call 1 800 788-3240.

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