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Virtual ISP Services

Sprintbiz.com | Products and Services | IP Services | Virtual ISP Services | Details

Virtual ISP Services: Details

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As a Sprint VISP, you'll be able to offer your customers dial-up access to over 900 points of presence (POPs) nationwide. Service options can include:

  • Access speed up to 56k and 64k
  • Local access
  • Privately-branded Internet software1, complete with an easy-to-use GUI to find nearby access numbers

Billing and technical support? We've got you covered

Great access is only part of the equation. VISPs also provide their customers with complete billing and technical support, day or night, in multiple languages – thanks to some behind-the-scenes help from our toll-free service agents. They're on-hand around the clock to provide full-service, privately branded end-user support.

VISPs keep their customers' needs met with:

  • Dedicated toll-free support numbers
  • Fully branded greeting and support sessions
  • Agents fully empowered to answer all service and billing questions
  • Hardware, software, and network troubleshooting
  • Full call center monitoring capabilities

Sprint can help ease VISPs of financial and logistical billing burdens. Our billing engine handles custom pricing, flexible billing schedules, credit card processing, and service renewals. And, once payment is submitted, Our billing system automatically deposits it directly into the VISP's merchant accounts. It's quick and seamless – and another great way to cut costs.

Flexible plans for flexible access

The VISP Complete package includes:

  • Local remote access (over 945 local-dial numbers)
  • Private-branded 24x7 billing and support help-desk support2
  • Online self-help FAQ page
  • Credit card billing
  • One POP3 email account per end-user
  • 6 MB of personal web space per end-user
  • Instant messaging software

The VISP Basic package includes:

  • Local remote access (over 945 local dial numbers)
  • Private-branded 24x7 billing and support help-desk support3
  • Online self-help FAQ page
  • Credit card billing
  • Instant messaging software

Options available separately include:

  • One POP3 email account per end-user
  • 6 MB of personal web space per end-user
  • USENET newsgroup access

Smooth migration strategy

Becoming a Sprint VISP and migrating existing services is easier than you might think. Once registered, we'll provide privately branded migration notification materials, create online registration forms, and transition your site to a new server. From there, we'll prepare end-user dialing software and/or CD for distribution, update our technical support centers with VISP-specific information, and integrate any existing user databases.

Finally, Sprint transfers your email servers and updates DNS registration, so you're open for business. The process is quick, all-encompassing, and entirely seamless to your end users.

Existing VISP customers: Click here for real-time reporting.

1 Customer responsible for charges associated with the private-branded toll-free number terminating into the call center.

2,3 Requires purchase of a Sprint toll-free number.