Sprintbiz.com | Products and Services | Managed Network Services | Service Components | Monitoring and Management
Monitoring and Management
Sprint proactively maintains and manages your LAN/WAN connections 24 hours a day, every day of the year. To keep your network at peak performance, we track and analyze real-time performance statistics taken at 90-minute intervals. Sprint continually monitors the WAN and the network equipment, including the router/switch/hub LAN interface, network and equipment up or down, and stability. The service also includes problem isolation, identification, and resolution.
You can have access to the information you need, virtually whenever you need it. This can result in improved network reliability for your entire enterprise with tools like:
Proactive alarm notification – Sprint identifies, responds to, and fixes the problems with your network, if they occur, 24x7, 365 days a year.
Real-time performance reporting – Gain insight into the performance of your network.
WAN monitoring – Focus on the things that you do best, your core competencies, while Sprint takes care of what we do best, supporting and optimizing your network. Sprint can enhance what your own IT staff is able to do.
Server and application monitoring on the LAN - If you require monitoring beyond the WAN, Sprint offers a flexible service that can include your own equipment and software.
Web portal – You gain visibility and control of your network via online viewing, asset databases, device performance, and change requests, and can view the status and history of any trouble tickets.
Leave network performance concerns at the office
Your network, devices, and applications are continuously monitored and managed remotely by Sprint Solutions Network Operations Centers (MNS Operations Center). The Sprint Managed Network Services Center (MNSC) provides 24x7 monitoring using the Aprisma Spectrum management system.
By leveraging technology and adhering to strict procedures, Sprint can provide customers some of the highest levels of support.
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