Reporting FAQs

Q: What type of reports does Sprint offer?

A: Sprint offers a variety of reports, based on the services you select. Daily statistics are available in the following formats:

• Master report with a summation of all domain email traffic
• Delivery report with information about messages delivered to your domains
• Outgoing Mail report with information about messages sent from your domains
• Spam report with information about spam messages blocked
• Rejection report with data about messages rejected by the various filters
• Virus report with information about the number and volume of files scanned and the number of viruses detected and cleaned
• Deferral report with data about the number and volume of messages deferred for delivery when a customer has a mail server outage
• Top report with information about the top email senders and receivers, spam recipients, and rejected virus recipients.

Q: How often are these reports updated?

A: Sprint reports are updated daily.

Q: How can I access these reports?

A: Authorized users at your organization can access the Sprint Administration Center through a web browser to view reports at any time.

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