Sprintbiz.com | Customer Support | Product Support | IP Services | Dial Internet Access
Dial Internet Access
You can count on Sprint to serve as a single point of contact for all your Dial IP needs, including trouble reporting and problem resolution for addressing, routing, circuitry, and hardware.
- We monitor and control the network 24x7x365 to assure non-stop performance
- End-to-end network monitoring spans network switching centers, dial rotaries, transmission facilities, and network hardware
- We offer full-service provisioning, managing the routers and service units you may require
- Sprint Security Services protect your critical resources with an advanced suite of firewalls, router access list management, security alerts, investigation/prosecution assistance, and more
- Detailed accounting reports offer simplified usage-tracking, itemizing the start and end times of every connection as well as other important data
- We offer some of the most comprehensive performance guarantees in the industry
Money-back guarantee
You have the assurance of one of the most comprehensive performance guarantees in the industry. 100% availability guaranteed for customers with Enhanced Broadband Metropolitan Area Network (BMAN) and 99.9% with BMAN or traditional access and 99.9% busy-free dial access to the Internet, or Sprint will credit you 10% of your monthly dedicated port fee.
Service notification
To be notified about service changes, existing customers can subscribe to the Dial Internet Access customer notification list. You will be notified of new cities, planned service outages, and other pertinent issues that may affect your service. Product changes and enhancements will also be announced through this notification service, so please ensure at least one employee representative from your company has subscribed to this notification service. To subscribe, please click here.
