Online Customer Service Center

FONVIEW^®

FONVIEW^® provides a broad array of functions for managing information related to your Sprint voice and private line long-distance invoice.

These functions include the ability to:

• Analyze your Sprint voice and private line long-distance usage and create customized reports
• View standard call detail and call summary information, usage and non-usage charges, discounts, credits and taxes
• Utilize standard management reports to show call detail and call summary by jurisdiction, call type, country and much more
• Use pre-defined filters or create customized filters to analyze your calls
• Create custom reports with the Ad Hoc report selection feature
• Re-rate calls and allocate expenses to create customized invoices for internal and external billing

FONVIEW^® software enables you to analyze your Sprint invoice data and create customized reports. You can sort, graph, print and report your Sprint voice and private line long-distance usage and expenses for each reporting hierarchy or location. This helps you:

• Control communications expenses by identifying areas of under-utilized service and determining when and where alternate Sprint services can best benefit your company
• Improve productivity by accessing data electronically, rather than entering the data yourself
• Improve customer service and advertising effectiveness by analyzing call activity and balancing workloads among your telemarketing and customer service staffs

Now Available on the Internet

FONVIEW^® is now available through the Internet! You can download the system software and your monthly invoice information. Security features within FONVIEW^® assure that you are the only one to access your data:

• User registration and authentication services provide secure access to FONVIEW^®
• Data partitioning controls which services and information individual users can access
• Data encryption in the members only sections ensures data integrity

Designate multiple user IDs and passwords through a single license so that multiple users within your company can analyze the same monthly invoicing data.

For more product information, please click learn more at the top.