Integrated Messaging from Sprint

Combining your messages into one tool that makes your business work.

Voicemail and fax messaging, without these key tools, most businesses today would be lost. Yet for all the convenience these messaging tools provide, it still can be a hassle to organize and prioritize all your messages and then get back to your customers or staff in a timely fashion.

It doesn't have to be so time consuming. Office messaging is moving into all new territory and Sprint can help your business take advantage of the new messaging technology. Sprint now offers "integrated messaging," which combines voice and fax messaging in one easy system. Integrated messaging is the first step toward "universal messaging," which will combine all three messaging modes: voice, fax and e-mail.

Octel Visual Messenger, an integrated messaging solution offered by Sprint delivers unprecedented flexibility and convenience to you in sending, retrieving, storing, forwarding and managing voice and fax messages. Messages are easily accessed from your desktop PC using a single GUI (graphical user interface), or over the phone, on site or while traveling. Visual Messenger is an enterprise-wide server-based solution that operates on most Windows PCs and within most networks.

Features and Benefits

Turning your computer screen into your business communications center.

More productive message management.
With Octel Visual Messenger, you can review and act upon messages based on the message importance, rather than the order in which the message was received. This streamlines the otherwise time-consuming process of checking for messages in numerous places.

Each message type is distinguished by an icon telling you whether it is a fax or voicemail message and identifies the sender, time and date sent, message length and status. By double-clicking on message icons, you can select the specific messages you want to review. You can listen to your messages two ways: using your phone or through your computer speaker. Visual Messenger then rings your desk extension and plays the selected messages. The onscreen player controls allow you to pause, jump forward or rewind in the message. You can then simply "point and click" to reply, send a copy, erase or store the message.

In addition to storing messages in the voice mailbox archive, Visual Messenger allows you to permanently save messages on your PC hard drive.

Streamlined fax messaging.
Visual Messenger reduces the need for using multiple fax machines, servers and modems at your company. With Visual Messenger, you can view fax messages on your screen confidentially, or you may choose to print a hard copy. Visual Messenger also allows you to send fax documents directly from your desktop, without the need for a fax modem or analog phone line, thus saving you extra steps and saving you time.

Visual Messenger also supports fax forwarding and reply, saving the expense of long distance telephone toll charges. And its powerful outbound fax capabilities let you send faxes directly from other Windows programs with drag-and-drop convenience.

Facilitated mailbox administration.
The simple point-and-click interface of Visual Messenger makes it ideal for performing basic mailbox management functions. You may use Visual Messenger to change your mailbox password or to record your mailbox name or greeting. Or create, view, edit or delete personal distribution lists onscreen.

Quick and easy call management.
Visual Messenger offers call management capabilities, such as Private Address Book and Automated Dialing. Just click to access the system and private address book; Visual Messenger can auto-dial from the private address book, message server directory or number located in other personal information management software on your PC.

OpenOctel architecture.
Visual Messenger is the first Octel application to utilize the OpenOctel architecture. This is an open, standards-based solution that combines telephony and information technology in a way that capitalizes on the benefits of each. It "opens up" voice and fax servers by enabling voice and data functions to interact.

Visual Messenger can be implemented enterprise-wide on most Windows personal computers and within most networks, making use of the investment you already have. You won't need to upgrade your computers, operating systems or networks. The system is easily deployed and administered and requires minimal user training.

Octel is a recognized leader in the industry.
With more than 70 million mailboxes in 90 countries worldwide, Octel is one of the world's leading providers of advanced voice messaging technology. Octel's customer base includes more than 100,000 organizations and businesses of all sizes, governments and educational institutions. As a pioneer in integrated messaging, Octel is committed to providing leading-edge voice messaging systems.

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