Overview | Product Details | Business Advantages | Applications  

 

Maintenance Plans

Business Advantages

Comprehensive Service Coverage

Sprint CenturionSM Service provides coverage for emergencies 24 hours a day, 365 days a year depending on your service plan. If your communications system goes down, we will have it up and running again as soon as possible. Your customer service levels will not be compromised and employee downtime will be minimal, allowing you to operate more efficiently.

Maintenance Experts

With Centurion Service you receive more than access to a comprehensive service package. You receive expertise resulting from years of experience in the communications industry. Sprint maintains more than 100,000 phone systems nationwide and provides service on a full range of PBX and key systems from major manufacturers.

Our nationwide parts inventory of more than 30,000 different items gives you immediate access to replacement parts. Plus, Sprint technicians, engineers and customer service assistants are knowledgeable on the latest in hardware and software to help you identify and correct problems with your system before they occur.

Remote Servicing Capabilities

Sprint Centurion Service offers you the convenience of remote servicing capabilities. Many situations do not require an on-site technician in order to resolve issues. By remotely servicing your comunications needs, we can significantly reduce the service charges you incur. This service requires a dedicated business line, paid for by the customer.

Service to Multiple Sites

Sprint Centurion Service is capable of delivering universal support to multiple site locations. As a result, you can be sure all of your business entities are connected and operating under a complete maintenance plan.

Back to top