|
Hospitality Applications
Sprint InSiteSM with KoolConnect Interactive
Media allows you to streamline traditional tasks and
boost the profitability of your hotel operations. Particular
areas that can realize a significant improvement include:
Food and Beverage
PBX Operations
Guest Services
Front Desk
General Management
Food and Beverage
Online Menus. Save on printing costs by using
online room service menus rather than printed menus.
Online Ordering. Your staff won't need to take
phone orders or collect breakfast request meal cards.
This allows them to focus on other ways to make a guest's
stay enjoyable.
Back to top
PBX Operations
Effectively reduce or eliminate operations associated
with your PBX, including:
Group messaging. Sprint InSite has a messaging
interface that links in-room televisions and the hotel
system, so messages can be composed and distributed
to all or select rooms via television sets.
PBX call traffic. Allow your guests use of
Sprint's high-speed system to access the Internet
from a laptop computer or television to reduce the
load on your PBX.
Back to top
Guest Services
Consolidate your guest services into a centralized
portal where guests can easily add to or update information
in the guest book. With this service, your hotel can
save money since the online guest book eliminates the
costs and time constraints of traditional printing.
Back to top
Front Desk
Increase the efficiency of your front desk staff by
providing fast and convenient kiosks, timely access
to billing information, and credit card billing capabilities.
Kiosks. Provide your guests with Internet
access, reservations, local information, and automated
check-in with smart cards to speed up the check-in
process and reduce the involvement of the front desk
staff.
Timely access to billing information. Get
immediate access to a record of any guest's in-room
purchases, Internet access usage times and access
duration, Movies On-Demand usage, and more.
Credit card billing. Give your guests the
option of charging specific items, such as room service,
to a separate credit card, and provide your hotel
with a way to generate revenue from "cash"-paying
customers.
Back to top
General
Management
Get detailed information delivered directly to your
general manager as it becomes available, including:
Online Guest Surveys. Ask your guests about
their experiences at the hotel, interactions with
the staff, room service, or housekeeping, so your
general manager can immediately react to the information
and take appropriate action.
Detailed Reporting. Generate detailed reports
of booked revenues and take rates, so your general
manager can devise methods for increased profitability.
Back to top
|