Overview | Product Details | Business Advantages | Features | Applications 

 

Guest Online


Business Advantages

Sprint Guest Online provides high-speed Internet access with a complete package of capabilities that make it more convenient than ever for multiple users to access the Internet simultaneously and take advantage of new Internet applications and opportunities. With a minimal time or cost investment, and no extensive rewiring, your facility can offer advanced access to every guestroom, conference room, and employee.

Some of the primary business advantages to the Sprint Guest Online are:

High-Speed Internet Access 
Expanded Guest Services
Enhanced Competitive Advantage
Increased Guest Satisfaction
Multiple Platform Compatibility
Reduced PBX Congestion
Simple, Flexible Connections
Easy Installation
Decreased Internal Connection Time
Additional Revenue Opportunities
Full Security
Customer Support

High-Speed Internet Access

Sprint Guest Online delivers Internet access at digital subscriber line (DSL) speed - up to 200 times that of a standard modem. You, your guests and business meeting participants, can use the Web, transmit files, and check e-mail more efficiently.

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Expanded Guest Services

Up to 85 percent of business travelers need to use some type of business equipment during their hotel stay (National Business Travel Monitor, 1999). Many of your guests need to communicate online for business or personal use. Sprint Guest Online offers a solution to the frustrations often associated with slow dialup, congested phone lines, and unreliable connections. Depending on the traffic flow and your existing network configuration, Sprint Guest Online can support hundreds of simultaneous users over a single Internet protocol (IP) address.

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Enhanced Competitive Advantage

Now you can differentiate your facility from your competitors by offering your customers the latest in high-speed Internet access for their business and personal communication requirements. This service is often a factor in a traveler's choice of accommodations.

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Increased Guest Satisfaction

Travelers and business meeting attendees will appreciate the simplicity and increased service that Sprint Guest Online provides. High-speed downloads let online users make the most of their time – and presentations – while reducing frustrations associated with slower hook-ups and busy PBX lines. In addition, the simple network connection eliminates the need to reconfigure transmission control protocol/Internet protocol (TCP/IP) settings.

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Multiple Platform Compatibility

Sprint Guest Online supports multiple operating systems and network platforms. Any computer that supports Ethernet, TCP/IP networking and a Web browser is compatible with Sprint Guest Online. Your staff and guests will appreciate the compatibility options and the simplicity of getting online.

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Reduced PBX Congestion

Voice and data traffic does not compete, allowing for faster transmissions and online access 24 hours a day. This decreases the congestion on the existing voice network that causes busy signals – frustrating guests and inbound callers. By freeing up these lines, you can enjoy an increase in long-distance revenue while improving customer satisfaction. 

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Simple, Flexible Connections

There is no need for your customers – or you – to reconfigure Internet or local area network (LAN) access settings on existing equipment. Guests and conference attendees benefit from the simplicity of a plug-and-play connection. Portable modems provide the flexibility to make this solution available from room to room.

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Easy Installation

Supply state-of-the-art Internet access for your guests without extensive, or expensive, rewiring. Sprint Guest Online works with your existing copper phone lines and Ethernet-ready network, reducing installation time, costs and disruptions to your business. 

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Decreased Internal Connection Time

Sprint Guest Online can convert your existing network to the high-speed connection and offer all of the benefits of instant-on access to any employees who access the Internet. Improve customer service and employee productivity, while taking advantage of high-speed Internet access. Take advantage of the instant Internet access for marketing, reservations and internal communications.

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Additional Revenue Opportunities

Use Sprint Guest Online to support intranet capabilities and promote a new medium for in-room information and advertising opportunities. Offer guests a new method for room service information and ordering, provide additional details on hotel amenities, and allow external advertisements for area attractions and events.

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Full Security

Physical security and encrypted data systems ensure data integrity and personal privacy for all Internet and intranet applications. Acting as a security firewall, Sprint Guest Online separates your intranet and your guests' Internet traffic, providing enhanced division of guest access and internal data.

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Customer Support

Customer service for you and your guests is available 24 hours a day.

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