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Nortel Symposium Partners
Industry partnerships that work for
you.
Through a program called Symposium Partners, Nortel
now offers a wide variety of new and complementary Symposium
applications by providing solutions from some of the
world's premier multimedia applications developers.
Nortel has selected key vendors, such as AnswerSoft
and Comverse, for desktop CTI applications. Following
are some of the applications Nortel and Sprint can now
provide through these vendors:
- Agent workflow automation (including screen pops)
- Screen-based telephony
- Web integration (including web call-back)
- Quality monitoring
- Digital recording
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