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| Here's
the Spring 2001 issue of the Sprint BusinessAnswers newsletter!
A news resource for small business, the newsletter provides
you with useful articles from business experts in the areas
of customer service, marketing, sales, technology, accounting,
management and more. To read the current articles, click on
the titles below. Also, check out the Special Offers below!
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FINANCE
Time to Take Your Company's
Pulse?
As mid-year approaches, it's a good time to check the financial
health of your small business. Here's a quick review of which
figures you should monitor and how often. |
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SALES
& MARKETING
Marketing in Real Time
Today, customers want instant satisfaction whenever they make
a request or touch a button. And every company must respond
to the Real Time demands of customers to stay competitive. Your
company can either compete or be left behind. Find out how to
market, brand, and serve your customers to meet their expectations
in Real Time. |
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CUSTOMER
SERVICE
Get Answers, Order Products
Fast!
Check out Sprint Online Customer Service to access the information
you need, whenever you need it. Find out how you can add new
services, get technical support, order online, update your account
profile, and more.
10
Steps to Improving Your Service
Differentiating your company and products from the competition
is increasingly difficult. But, with commitment and effort,
you can use customer service to achieve a competitive advantage.
Follow these 10 steps, and you can improve the quality of customer
service at your company.
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MANAGING
PEOPLE
Assessing Your Leadership Skills
Review your own performance as a manager and learn how feedback
can help you improve your leadership style and skills. |
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APPLYING
TECHNOLOGY
Recruiting: The ABC's of E-searches
More and more, employers are using the Internet to search for
qualified job candidates. Find out where and how your company
can find prospective employees online. |
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SPECIAL
OFFERS
Sprint is proud to bring you Special
Offers on Sprint products and services, as well as discounts
on Inc. products and events.
Receive
special savings when you purchase a Sprint communications
package, Sprint FastConnectSM
DSL or Sprint FastConnectSM
ISDN. You will also receive discounts up to 35% on Inc. products
and events just for being a Sprint customer. Click on the
link above to save now!
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